FAQ
Frequently Asked Questions
Is the 365carmods.com website secure?
Yes, completely. All orders are processed through a PCI-compliant payment network. We never see your full credit card details - they go directly to our payment processor, not to us. Your information stays private.
What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, Amex, and Discover. We also accept PayPal. Unfortunately we do not accept complimentary emails requesting free stuff.
How much does shipping cost?
We offer free shipping on all US orders over $100. For other regions, shipping rates are calculated at checkout based on your location and the product type. Here's a rough guide:
- USA: From $4.95 for t-shirts, $6.95 for mugs, $7.95 for hoodies
- Canada: From $7.95
- UK & Europe: From $5.98
- Australia: From $7.95
- Rest of World: From $9.95
How long does it take for my order to ship?
All orders are dispatched within 1 to 2 business days. During busy periods like Black Friday, Christmas, or back to school season, allow up to 3 days. You'll get a shipping confirmation email with tracking as soon as your order leaves our warehouse.
When will my order arrive?
Transit times after your order ships:
- USA: 3-5 days
- UK: 3-6 days
- EU: 4-8 days
- Australia: 3-7 days
- Canada & Rest of World: Generally 7-15 days
These are estimates. Customs clearance or carrier delays can occasionally extend these times, especially around the holidays.
How do I track my order?
Once your order ships, you'll receive a confirmation email with your tracking number. You can also track your order anytime here.
Do you ship to my country?
We currently ship to: United States, United Kingdom, Australia, New Zealand, Canada, Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Netherlands, Norway, Poland, Portugal, Spain, Sweden, and Switzerland.
Don't see your country on the list? Drop us an email at 365carmods@gmail.com and we'll do our best to help.
Will all my items arrive in the same package?
Not always. If you order multiple products - say a t-shirt and a mug - they may ship separately from different fulfillment centers. This is completely normal. You'll receive separate tracking for each shipment, so nothing is lost.
What is your return policy?
We accept returns within 30 days of delivery. If something isn't right, email us at 365carmods@gmail.com and we'll sort it out with a store credit or return instructions. Full details are in our Refund Policy.
What if my item arrives damaged or with the wrong print?
That's on us and we'll fix it immediately. Email 365carmods@gmail.com with a photo and your order number and we'll send a replacement at no cost to you.
Can I change my order after placing it?
Yes, as long as your order hasn't shipped yet. Contact us as soon as possible and we'll do our best to update it. Once an order has been dispatched, changes aren't possible.
Can I cancel my order?
Orders can be cancelled within 24 hours of being placed. After that, production may already be underway. Email us at 365carmods@gmail.com as quickly as possible if you need to cancel.
My package shows as delivered but I didn't receive it
First, check around your property and with neighbours - carriers sometimes leave packages in unexpected spots or with a neighbour. If it's genuinely missing, contact your local carrier directly with your tracking number. We are not responsible for packages confirmed as delivered to the address provided, but we'll share all tracking details to help with your investigation.
I didn't receive an order confirmation email
Check your spam or junk folder first - our emails occasionally end up there. If you still can't find it, the most common cause is a typo in the email address at checkout. Email us at 365carmods@gmail.com with the full name used on the order and we'll look it up and resend your confirmation.
I received two confirmation emails - was I charged twice?
No, you were not charged twice. We send two confirmation emails to make sure at least one reaches your inbox. You'll only see a single charge on your payment method.
What sizes do you carry?
Most designs are available from S through 5XL. Check the size chart on each individual product page for exact measurements. When in doubt, go one size up - car guys tend to prefer a relaxed fit and most of our customers agree.
What blanks do you print on?
We use Gildan 5000 for t-shirts and Gildan 18000/18500 for hoodies and sweatshirts. These are industry-standard blanks known for durability and consistent sizing. They wash well and hold print quality over time.
How is the printing done?
We use direct-to-garment (DTG) printing, which bonds the ink directly into the fabric fibers. The result is a sharp, detailed print that doesn't crack or peel the way older screen prints sometimes do. For best results, wash inside-out in cold water.
Still have a question?
Email us at 365carmods@gmail.com and we'll get back to you as quickly as we can.